Terms & Conditions

KrishDoctor - Nutrients for Healthy Growth

At KrishDoctor, we're committed to providing quality agricultural products and maintaining transparency with our customers.

1. General Terms

By using our website, you confirm you're at least 18 or have guardian consent.

We reserve the right to update terms anytime without notice.

Continued usage implies acceptance of changes.

2. Products & Orders

We sell agricultural essentials like fertilizers, pesticides, and plant protection products.

We don't offer tractors or machinery.

Orders are confirmed post successful payment. Product misuse is not our responsibility.

3. Pricing & Payments

All prices are in INR and inclusive of taxes.

Secure payments via UPI, cards, net banking, wallets.

No payment details are stored. Handled securely by trusted gateways.

4. Shipping & Delivery

Shipping available within India only.

Charges & delivery time are shown at checkout.

Delays may occur due to external factors (weather, govt. restrictions, etc).

5. Warranty & Liability

No warranties unless explicitly stated.

We are not liable for any damages caused by improper usage of products.

Buyers must follow agricultural norms and pesticide safety regulations.

6. Prohibited Activities

No illegal usage of products.

Do not replicate or misuse website content.

Any fraud or hacking attempts will lead to legal action.

7. Governing Law

Governed by Indian Law. Any disputes will be addressed in Indian courts.

Refund & Return Policy

1. Return & Replacement Eligibility

Returns or replacements are accepted under the following conditions:

  • The product is damaged, defective, or incorrect upon delivery.
  • The return request is raised within 48 hours of delivery.
  • The product must be unused, in its original packaging, and with all tags intact.

2. Non-Returnable Products

  • Pesticides, fertilizers, and plant protection products (due to contamination risks).
  • Products that have been opened, used, or tampered with.
  • Clearance sale items and special-discounted products.

3. Refund Process

  • If eligible, refunds will be credited within 7–14 business days after inspection.
  • Refunds will be issued to the original payment method.
  • Replacement will be done within 5–7 days.
  • Shipping charges are non-refundable.

4. Replacement Process

  • If a product is found defective, we will replace it free of charge.
  • Customers must provide clear images/videos as proof of the issue.
  • Replacements depend on stock availability.

5. Cancellation Policy

  • Orders can only be canceled within 24 hours of placement.
  • Once dispatched, orders cannot be canceled or modified.

6. How to Initiate a Return or Refund

Email us at support@krishdoctor.in with your order details and issue description.

Our team will review the request and provide further instructions.

Privacy Policy

KrishDoctor values your privacy. Here's how we handle your information while providing you with the best agricultural solutions.

1. Information We Collect

Personal Data: Name, email, phone, billing/shipping address.

Payment Data: Securely handled, never stored by us.

Usage Data: IP, browser, and interaction for analytics.

2. How We Use Your Data

To fulfill orders and provide customer support.

To send order updates and improve user experience.

To prevent fraudulent activities and maintain safety.

Business Name: Gupta Trading Company

3. Data Security

We use SSL encryption for secure access.

Your data is never sold or traded.

4. Cookies & Tracking

Cookies are used to enhance your browsing experience.

You can control cookies through your browser settings.

5. Third-Party Sharing

We do not sell your data.

We only share essentials with delivery & payment partners.

6. Your Rights

You can request access, correction, or deletion of your data at:

Email: Guptatradingcompany910@gmail.com

Phone: +91 91091 09866

Shipping Policy

1. Shipping Locations

We deliver only within India.

Shipping is available in both urban and rural areas, subject to courier service availability.

2. Delivery Timeframes

Orders are processed within 1-3 business days.

Estimated delivery: 5-10 business days depending on location.

Remote areas may experience extra delays.

3. Shipping Charges

Calculated based on product weight and delivery destination.

Free shipping may apply on certain promotional offers.

4. Order Tracking

Tracking ID will be sent via email/SMS once your order is shipped.

You can track the order using the provided link.

5. Undeliverable Orders

Reasons include incorrect address, recipient unavailable, or transport restrictions.

In such cases, the order may return to us and re-shipping charges will apply.

6. Damaged or Lost Shipments

Report damaged items within 24 hours of delivery.

Lost shipments will be investigated with the courier.

Compensation or replacement is based on investigation results.

Contact: Guptatradingcompany910@gmail.com | 📞 +91 91091 09866

Secure Shopping

Quality Products

Fast Delivery